Episode 71: How to Apply Non-Business Skills at Work with Crystal Mai

“Find something that you're passionate about and invest in it. You won't need to look for growth. That growth will come to you and it will flow into other parts of your life.”

Crystal Mai, Actuary and Netball Umpire

Actuary and netball umpire Crystal Mai shares what she’s learned on the netball court and how this has helped her in business.

In this interview Crystal shares: 

  1. How passion and presence transform workplace performance,

  2. How to build confidence and find your voice as a young professional, and

  3. How her diverse volunteering experience helped her build empathy and teamwork.

“Some of the lessons from Crystal may be specific to skills she learned in umpiring or the SES, but the real value in this interview lies in the talents that are relevant to everyone in business like teamwork and time management.”, says guest host Martin Mulcare.

Crystal Mai is an Actuary (FIAA) and Data Scientist at BCG X. She balances a dynamic career with her strong commitment to sport and community. A nationally badged netball umpire, Crystal has spent the past decade making high pressure decisions on court - often while being shouted at by older (and louder) people.

She volunteers with the NSW State Emergency Service, where she's out on the field and meeting people from all walks of life. Crystal's endeavours have shaped her into a resilient and grounded Actuary with a sense of perspective that textbooks don't teach. From court-side calls to crisis response, she's still figuring out how blowing a whistle and bush-bashing turned into workplace wisdom. And yet, it did.

Our guest host, Martin Mulcare, is a qualified actuary, experienced senior leader and a talented facilitator. He enjoys working with different types of people and he loves sharing ideas. Formerly the facilitator of the Professionalism Course, Martin is a member of both the Australian Institute of Company Directors and the Ethics Centre and is the Chairman of the Board of The Growth Project.

Connect with Crystal on LinkedIn.

Connect with Martin on LinkedIn.

Views and opinions expressed by guests on this podcast are their own and do not represent the views of their places of work.

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Episode 70: How to Build Confidence at Work with Martin Mulcare